1. No return or refund for products damage due to delivery. We will definitely packed them nicely to reduce the risk. However, cookies may still be affected during shipping process. Please consider before placing order. Thanks!

2. You may cancel your order up till 60 days before delivery date, full refund with the condition that we have yet to prepare your order, such as ingredients and materials purchase. In the case where your order preparation has started, we will not accept any cancellation or refund.

1. 因运输问题所造成的产品损坏将不予与退货或退款。我们会把产品细心打包以降低破碎的风险，但是在邮寄过程可能还是会受到影响，介意者慎拍哦! 谢谢！

2. 您可以在交货日期前60天前取消订单，只要我们尚未开始准备您的订单，例如材料和包装的购买，我们将全额退款。如果您的订单准备工作已经开始，我们将不接受任何取消或退款。